Terms & Conditions

Effective Date: March 2026

Welcome to hannah-baldwin.com. By using this website, you agree to abide by these Terms & Conditions. If you do not agree, please refrain from using the site.

1. Services

Coaching Sessions

Coaching sessions are offered virtually (via Zoom) or in person.
During sessions, we work together to explore your aims, focus, and growth areas, using Hannah’s experience, expertise, and intuitive guidance.
Session fees are as stated on the website or in email correspondence.
While we take care to maintain privacy and security, Zoom cannot be guaranteed as 100% secure.
Guidance provided is based on personal experience, training, and intuition. You are responsible for any decisions or actions taken as a result of the session.

Reiki & Energy Healing, and Soul Sessions

Reiki sessions aim to support relaxation, reduce stress, and promote holistic well-being.
Hannah is a certified Reiki Master (Usui Tradition) and a member of the Federation of Holistic Therapists.
These sessions are complementary therapies and do not replace medical advice, diagnosis, or treatment.

Booking & Payments

Appointments can be booked online via the scheduling system or via email.
Payment is required in advance and is subject to our cancellation policy:
- Cancel at least 48 hours before a session for a refund or reschedule.

2. Intellectual Property

All content on this website, including text, images, logos, podcasts, downloadable resources, and social media content, is owned by Hannah Baldwin.
You may not reproduce, distribute, translate, adapt, or create derivative works without written permission.
Breaching these terms may result in loss of access to the website and the requirement to delete any copies made.

3. Use of This Website

You agree to use this website lawfully and not engage in activities that may damage, disrupt, or compromise it.
Unauthorized access, hacking, malware distribution, or any activity violating local, national, or international law is strictly prohibited.
Access is permitted only to individuals 16 years or older, or legally able to form a binding contract.
We do our best to provide accurate, up-to-date information but cannot guarantee completeness or uninterrupted access.
Users are responsible for configuring devices and software to access the website safely. We are not liable for viruses or other harmful material encountered via the site.

4. External Links

The website may contain links to third-party platforms, including Spotify, Apple Podcasts, YouTube, and Substack.
We are not responsible for content, privacy policies, or practices of these external sites.

5. Limitation of Liability

Coaching, Reiki, and energy healing services are complementary and do not guarantee specific outcomes.
You undertake all sessions at your own discretion.
We are not liable for any loss, damage, or injury arising from use of the website or services.

6. Computer Offences

Any criminal activity under the Computer Misuse Act 1990 (e.g., introducing viruses, unauthorized access) will result in immediate termination of website access and reporting to authorities.

7. Changes to Terms & Conditions

We may update these Terms at any time. Changes are posted on this page, and continued use constitutes acceptance of the revised terms.
These terms form the entire agreement between you and Hannah Baldwin regarding website use and services.

8. Applicable Law

These Terms are governed by English law.
Courts of England and Wales have exclusive jurisdiction over disputes related to the website or services.